Admin app

Dear Customer,

Welcome to our enhanced Customer Relationship Management application designed to streamline your experience with our services. Here's what you can expect:

• Data Usage Insights: Easily track how much data you've downloaded and uploaded since your last connection to our server. Stay informed and manage your usage effectively.

• Flexible Internet Packages: Request changes to your internet package directly from the app. Customize your plan to fit your needs without the hassle.

• Router Connectivity Test: Utilize the "Router Connectivity Test" feature to ensure your WiFi signal is functioning properly from your router to your device. Should you encounter any issues, the app will provide you with tailored solutions to resolve them swiftly.

• Effortless Support: Open a "Support Ticket" within the app for any assistance you require. Our dedicated technical team is just a message away, eliminating the need for phone calls to our office.

• Convenient Billing: Pay your monthly bill seamlessly through our app using the bKash payment gateway, with no additional charges. Keep your services uninterrupted with easy payments.

• Payment History Review: Access your payment history at any time to keep track of your transactions and ensure everything is up to date.

• Stay Updated: Receive instant notifications about any internet disruptions, new offers, or important news directly through the app.

• Mobile Data Access: Even if you're disconnected from our internet service, you can still use the app via mobile data. If your connection is cut due to an unpaid bill, simply pay through the app using mobile data or any internet connection to automatically reconnect your service.

• Client Support & Ticket System: In the event of a total disconnection from our internet, you can still open a support ticket using the "Client Support & Ticket System" through mobile data. Our support team is committed to resolving your issues quickly and efficiently.

Thank you for choosing our services. We're here to ensure your experience is smooth and satisfactory.